Student Services

The Student Resource Center (SRC) brings together all student support services to help students achieve success. The SRC is a one-stop-shop for any out-of-classroom needs to ensure that your Webster student experience is the best it can be.

Our team in the Career Services are here to accompany you on your journey to a successful career, and fully benefit from your Webster experience.

We use many tools to help you successfully compete in the job market including, among others, individual career coaching, access to career lunches and workshops, connections to job and internship opportunities, and information and links to job search resources.

In order to best serve your interests, we cooperate with the online platform JobTeaser, a specially dedicated career service for students and the companies that want to hire them.

Sign Up for JobTeaser

Once you are registered, you can access the following services:

• Search career and internship offers provided by Webster Vienna partner organizations.
• Search job and internship offers of the whole JobTeaser network.
• Schedule individual career coaching sessions.
• Sign up to attend career events, organized by WVPU and partner organizations.
• Receive career and CV writing tips through newsletters and webinars.

Personal counseling services are offered free of charge at Webster Vienna and are open to all students, staff, faculty, alumni and their families. The service provides a safe and confidential environment to discuss personal issues.

The service can also help you find adequate outside resources and provide information on psychological issues. Client confidentiality is always a priority for counseling services. We understand that privacy is essential to the success of your counseling experience.

Schedule an Appointment

In accordance with the Americans with Disabilities Act (ADA), students with certain health conditions, e.g., learning disabilities, psychological disorders, dyslexia, ADD/ADHD, acquired brain injury, blindness, limited or impaired vision, deafness, hearing loss and/or other disabilities may be qualified to receive academic accommodations.

Such accommodations are evaluated on a case-by-case basis. Students are highly encouraged to begin the process to receive accommodations as soon as possible. Please contact Learning Support Services for any questions.

Receiving Academic Accommodations

Students who wish to apply for academic accommodations must follow these steps:

1. Initial Contact: Students are to request accommodations by emailing the Learning Support Services. In order to expedite the process, students are highly encouraged to include details of their relevant medical history in this initial message.
2. Documentation: After the initial contact, there are two alternative paths the student may take:
   1. Provide documentation of an official diagnosis by a qualified medical, psychological or psychiatric professional. Students must complete the Request for Academic Accommodations form and submit it alongside all official documentation. Any official documentation must either be in English or translated into English through an official translator.
   2. Seek a professional assessment if the student does not have a documented diagnosis. The student can schedule an appointment with a qualified medical, psychological or psychiatric professional off campus. If you need any recommendations of professionals in Vienna, please email Learning Support Services. *Please note that the student must cover the cost for the professional assessment.
3. Eligibility Evaluation: The Learning Support Services and the Reeg Academic Resource Center (ARC) at the St. Louis campus will review the documentation provided. The Learning Support Services will then write and submit a formal recommendation to the Vienna campus director for approval.
4. Notification Process: The Learning Support Services inform the student if their application for academic accommodations was approved. If the student receives academic accommodations, they must then:
   1. Complete the “Release of Information Form.”
   2. Inform their instructors when they wishes to use the academic accommodations. After receiving the completed “Release of Information Form,” the Learning Support Services will contact the student’s academic advisor and instructors of their approved academic accommodations. However, the student retains the right to choose whether and when they wishes to utilize them.

Please email Learning Support Services for any questions, concerns or feedback.

At the beginning of each semester all students registered for courses during that semester will receive a documentation package, including Certificate of Enrollment, “Studienblatt” and Proof of Performance. There are no charges for this package as this is included in the tuition.

Graduating students requesting a Graduation Attestation document will receive it free of charge. Graduation Attestation, WVPU diploma and WVPU diploma supplement are included in the graduation fee.

If a student needs any of the above documents issued again, they can request it using the request form (Word). Copies of the official documents will be issued against a fee, as per the list below.

Price List for Documents

Please submit your request via email to Petra Bocus-Thurn or in person at the front desk and make the payment to the below bank account. Upon receipt of payment and if there is no hold on your student account, we will then issue the requested document.

Requests for official transcripts should be sent to the Office of Registrar at the main campus in St. Louis.

Order your official transcript

The Commencement Ceremony takes place annually in May. Please contact us at graduation@webster.ac.at with any questions or concerns.

Academic Advising

With a variety of courses and degree options to choose from, planning your academic future can be a challenge. To help you get the most out of your degree, an academic advisor will provide guidance throughout your entire program of study. Your academic advisor will be able to assist you with degree planning, registration, course selection, the thesis process and can direct you to the right resource for any additional inquiries.

Please keep in mind that your academic advisor will NOT be able to help you with the following non-academic concerns:

• Financial matters: please email Anna-Maria Markouli.
• Transcripts for transfer credits (both graduate and undergraduate) from other institutions must be processed through emailing the Admissions Department.
• Certificates of Enrollment along with other official WVPU documents (can be collected at the front desk), please see above under "Official Document" how to request your certificates.
• Questions regarding visas (initial application and renewals), health insurance, study abroad and housing should be directed to the Student Resource Center.
• For questions concerning your professional development: please see Career Services or your faculty mentor.
• For issues of a personal nature: please see Counseling Services (see information above).
• For special academic accommodations: please contact Learning Support Services (see information above).
• To audit a class, please review our policy and complete your registration form.

Course Registration (opens in Connections, requires login)
Registration Weeks and Add/Drop and Withdrawal Deadlines

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Thesis

Our Connections portal (requires login) includes information, forms and guidelines for your undergraduate or graduate thesis:

• Business and Management Department: Graduate (requires login) and Undergraduate (requires login)
• International Relations Department: Graduate (requires login) and Undergraduate (requires login)
• Psychology Department: Graduate (requires login) and Undergraduate (requires login)
• Media Communications Department: Senior Thesis (requires login) and Portfolio Review (requires login)

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Faculty Mentors

As a student, you have the privilege to choose a faculty mentor from among our employed faculty who aligns with your interests and career goals. Although it's optional, we strongly encourage you to seize this opportunity to gain insights from a professional in your chosen field.

The knowledge and experience of your faculty mentor can help you in your career planning, further education strategies and in addressing inquiries related to your research or academic direction. You can count on them for advice and guidance throughout your academic journey.

To make the most of this relationship, we suggest that you meet with your faculty mentor at least once a semester. These meetings can foster a deeper understanding of your subject matter and open doors to opportunities outside of the classroom, paving the way for a fruitful academic experience and a successful career.

As a student, you have access to:

• 15,000 books.
• Over 200 databases including all major academic journals.
• Document delivery service.
• Over 200,000 e-books.
• International English Language news magazines.
• 14 computer stations.
• Three project rooms for group work.
• One printer/copier/scanner for student use.
• Private study carrels and comfortable benches.
• Wireless internet access throughout the whole building.
• Personal attention, reference services and research consultations.

Opening Hours

Monday – Thursday: 10 a.m. to 8:30 p.m.
Friday: 10 a.m. to 5 p.m.
Closed Saturdays, Sundays and Holidays. Hours may vary when classes are not in session.

For more information please check our Connections site (requires login) or contact:

Mr. Benjamin Fasching-Gray
Librarian
benjamin.fasching-gray@webster.ac.at
Phone: +43 1 269 9293 4323

Textbooks and other printed materials required for Webster Vienna coursework are complementary with tuition. To collect these materials, students have to come to the Textbook Service located on the 4th floor.

Please bring your student card, the course name and number as well as the name of the course instructor to help us make sure you get the right books. We remind students to pick up their textbooks no later than the end of week 2 of each term.

If students drop a class, they must return the material they collected in new condition within the drop period, otherwise, their accounts will be charged with the actual costs of the books. If students withdraw after the drop period, they may keep the textbooks.

Textbooks for Online Courses

For online courses, students need to order books from a bookstore.

To find out which book(s) you need for your course, visit the official St. Louis bookstore. For more support with online classes and materials, please contact Webster University Online.

However, to order the book(s), we highly recommend that you chose a European bookseller (e.g., Facultas or Kuppitsch in Austria, or whichever bookstore works with the university in your country). An order from the U.S. will take much longer to arrive and cost you extra because of shipping and customs.

To request reimbursement of expenditures made for textbooks in an online course, please submit the completed form (Excel file) to your advisor for approval after the add/drop period is over.

The Language Center (requires login) offers the following academic support services for all Webster University students:

• One-on-one tutoring and workshops online and in person
• Comprehensive writing support providing feedback on:
• Developing ideas and details
• Clarifying and supporting your argument
• Organization, style and grammatical choices
• Formatting and citation conventions 
• Feedback for class and professional presentations
• Feedback on professional writing such as cover letters, CVs and graduate school application essays
• Student success strategies such as time management skills

If you have questions, please email the Language Center.

To book tutoring sessions, check our availabilities or email us (see below).

We look forward to welcoming you at the Language Center!

Language Center Staff

Nicole Houser, PhD
Head of Language Center
Nicole.Houser@webster.ac.at

Freya Cumberlidge, PhD
Language Center Tutor
Freya.Cumberlidge@webster.ac.at

Sam Hall Gilchrist, PhD
EAP Instructor
Sam.Hall@webster.ac.at

 

If you need help, you're not alone! Students seeking mathematics or statistics guidance may approach any of the faculty members part of the Methods and Quant Center.

What To Expect

You can approach a Methods and Quant Center faculty member if you:

• Are having trouble understanding a math or statistics assignment
• Are looking for guidance or study tips for an upcoming math or statistics exam
• Have a math or statistics question related to your thesis project or research (See "Areas of Expertise" by following the link below)

See the full list of faculty members and their expertise on the Connections site (requires login).