Access the Resources and Systems Necessary for Success
At Webster Vienna, we’re committed to delivering high-quality, transformative learning experiences, which is why we have offices and departments dedicated to providing personal and academic services to its students.
Below is information that can help make your experience at our University a truly unforgettable one and can take you from application to graduation.
The Language Center
The Language Center is dedicated to the development of linguistic proficiency and literacy in academic, professional, and personal contexts.
It supports students at each stage of their language and academic literacy development, enabling them to become independent, competent, and critical language users.
Our Student Services
The Student Resource Center (SRC) brings together all student support services to help students achieve success. The SRC is a one-stop-shop for any out-of-classroom needs to ensure that your Webster student experience is the best it can be.
Our team in the Career Services are here to accompany you on your journey to a successful career, and fully benefit from your Webster experience.
We use many tools to help you successfully compete in the job market including, among others, individual career coaching, access to career lunches and workshops, connections to job and internship opportunities, and information and links to job search resources.
In order to best serve your interests, we cooperate with the online platform JOBTEASER, a specially dedicated career service for students and the companies that want to hire them.
Once you are registered, you can access the following services:
- Search career and internship offers provided by Webster Vienna partner organizations
- Search job and internship offers of the whole JobTeaser network
- Schedule individual career coaching sessions
- Sign up to attend career events, organized by WVPU and partner organizations
- Receive career and CV writing tips through newsletters and webinars
Personal counseling services are offered free of charge at Webster Vienna and are open to all students, staff, faculty, alumni and their families. The service provides a safe and confidential environment to discuss personal issues.
The service can also help you find adequate outside resources and provide information on psychological issues. Client confidentiality is always a priority for Counseling Services. We understand that privacy is essential to the success of your counseling experience.
In accordance with the Americans with Disabilities Act (ADA), students with certain health conditions e.g. learning disabilities, psychological disorders, dyslexia, ADD/ADHD, acquired brain injury, blindness, limited or impaired vision, deafness, hearing loss, and/or other disabilities may be qualified to receive academic accommodations.
Such accommodations are evaluated on a case-by-case basis. Students are highly encouraged to begin the process to receive accommodations as soon as possible. Please contact Learning.Support@webster.ac.at for any questions.
Receiving Academic Accomodations
Students who wish to apply for academic accommodations must follow these steps:
1. Initial contact: Students are to request accommodations by contacting the Learning.Support@webster.ac.at. In order to expedite the process, students are highly encouraged to include details of his/her relevant medical history in this initial message.
2. Documentation: After the initial contact, there are two alternative paths the student may take:
a) Provide documentation of an official diagnosis by a qualified medical, psychological, or psychiatric professional. Students must complete the Request for Academic Accommodations form (PDF) and submit it alongside all official documentation. Any official documentation must either be in English or translated into English through an official translator.
b) Seek a professional assessment if the student does not have a documented diagnosis. The student can schedule an appointment with a qualified medical, psychological, or psychiatric professional off campus. If you need any recommendations of professionals in Vienna, please contact Learning.Support@webster.ac.at.
***Please note that the student must cover the cost for the professional assessment.
3. Eligibility Evaluation: The Learning Support Services and the Academic Resource Center (ARC) at the St. Louis campus will review the documentation provided. The Learning Support Services will then write and submit a formal recommendation to the Vienna campus Director for approval.
4. Notification Process: The Learning Support Services inform the student if their application for academic accommodations was approved. If the student receives academic accommodations, they must then:
a) Complete the “Release of Information Form”
b) Inform their instructors when they wishes to use the academic accommodations. After receiving the completed “Release of Information Form,” the Learning Support Services will contact the student’s academic advisor and instructors of their approved academic accommodations. However, the student retains the right to choose whether and when they wishes to utilize them.
Please contact Learning.Support@webster.ac.at for any questions, concerns, or feedback.
At the beginning of each semester all students registered for courses during that semester will receive a documentation package, including Certificate of Enrollment, “Studienblatt” and Proof of Performance. There are no charges for this package as this is included in the tuition.
Graduating students requesting a Graduation Attestation document will receive it free of charge. Graduation Attestation, WVPU diploma and WVPU diploma supplement are included in the graduation fee.
If a student needs any of the above documents issued again, they can request it using the request form. Copies of the official documents will be issued against a fee, as per the list below:
Price list for documents
|Type of document||Fee in EUR|
|Proof of Performance (copy)||25|
|Graduation Attestation (copy)||25|
|Verification of copies||
*charges apply from 16th August. 2019.
Please submit your request via email to Petra Bocus-Thurn (Petra.Bocus-Thurn@webster.ac.at) or in person at the Front Desk and make the payment to the below bank account. Upon receipt of payment and having made sure that there is no hold on your student account, we will then issue the requested document.
Commencement Ceremony 2020
Given recent developments with regard to COVID-19 and the fluid, unpredictable nature of the pandemic, we have to cancel this year’s commencement ceremony on May 9. Your health and well-being remain our highest priorities.
We are saddened to make this decision, as it represents the high point of our academic year, a moment to acknowledge your achievements, and to celebrate them with your families and friends. Rest assured, we recognize those achievements and would like to offer a full refund for tickets to all of you who have registered for this year’s ceremony. You will receive a refund for your commencement ceremony package (95 Euros for undergraduate and 120 Euros for graduate students ) and all additional tickets you already paid for. You will be refunded in full via bank transfer within the next seven working days. If you have any questions, please contact email@example.com. Please note that this does not affect the graduation fee of 100 Euros, which covers traditional administrative fees including diplomas.
We would also like to take this opportunity to extend to you two free tickets to next year’s ceremony, which will take place on May 15, 2021 at the Hofburg, where we would like to welcome you on stage.
Importantly, the cancellation of the ceremony will not affect your graduation status or formal issuance of credentials. Those of you who complete all the requirements will receive their diplomas and transcripts in full and on time.
We hope that you continue to stay healthy and focused on completing your studies. Now more than ever, the careful attention of your reasoned mind is your, and our, most valued asset.
If you have any additional questions, please do not hesitate to contact us via firstname.lastname@example.org.
Academic Support Services
With a variety of courses and degree options to choose from, planning your academic future can be a challenge. To help you get the most out of your degree, you will be assigned a faculty advisor to provide academic guidance throughout your entire program of study. Being experts in their fields, they are an ideal resource to give advice based on the specifics and the content of your major. In order to ensure that your advisor will be able to dedicate sufficient time to your advising needs, please make sure to ALWAYS make an appointment using the starfish system and come prepared.
Please keep in mind that your faculty advisor will NOT be able to help you with the following non-academic concerns:
- Financial matters: please contact Ms. Nora Gyoerfi through finance.students[at]webster.ac.at
- Transcripts for transfer credits (both graduate and undergraduate) from other institutions must be processed through the admissions department at admissions[at]webster.ac.at
- Certificates of Enrollment along with other official WVPU documents (can be collected at the front desk), please see above under "Official Document" how to request your certificates
- Questions regarding visas (initial application and renewals), health insurance, study abroad, and housing should be directed to the Student Resource Center
- Career Services will help you with questions concerning your professional development
- For issues of a personal nature that might require Counseling Services (see information above)
- If you should need special academic accommodations please contact Learning Support Services
- If you would like to audit a class, please find our policy and registration form here
Information, forms and guidelines for your undergraduate or graduate thesis can be found here:
- Business & Management Department: Graduate & Undergraduate
- International Relations Department: Graduate & Undergraduate
- Psychology Department: Graduate & Undergraduate
- Media Communications Department: Senior Thesis & Portfolio Review
As a student at Webster Vienna Private University your major field of study will determine the department of your faculty advisor. As outlined above, this advisor will be your main source of academic advice for your major, but they will also guide you through the GCP and any potential minor or double major combinations.
For general questions regarding the program or your department, you will have the individual department coordinators there to help you. Each of these coordinators is familiar with the academic programs and will be able to provide you with orientation to the various services available at WVPU.
In particular, your department coordinator will be able to help you with
General questions about the program and the department
Keeping you updated on departmental events
Remaining informed about changes in the academic policies or program requirements
Picking up and submitting drop and withdrawal forms
Picking up and submitting add forms that have been signed by your faculty advisor
The administrative process of the thesis
Submitting your petition to graduate
We highly recommend to regularly check your department’s homepage
- Business and Management - Department coordinator: Ms. Dorothy Kishbaugh at dorothy.kishbaugh[at]webster.ac.at
- International Relations - Department coordinator: Ms. Katharina Neumann at katharina.neumann[at]webster.ac.at
- Media Communications - Department coordinator: Ms. Daniela Machian, daniela.machian[at]webster.ac.at
- Psychology - Department coordinator: Ms. Chryssi Tsounta at chryssi.tsounta[at]webster.ac.at
Where can you find answers, questions or just relax with a good book? Librarians are here to help. Drop by anytime (4th floor) or reserve a personal appointment by email.
- Ask a Librarian
- Citation guides
- Requesting book chapters and articles
- Wireless printing instructions
You have access to:
- 15.000 books
- Over 200 databases with access to all major academic journals
- Over 77.000 e-books
- International English Language news magazines
- 14 computer stations
- 3 project rooms for group work. Reserve a room here
- 1 printer/copier/scanner for student use
- Private study carrels and comfortable benches
- Wireless internet access throughout the whole building
Policies and Procedures
Books may be borrowed from the library for a 4 week period, DVDs for a 2 week period. Renewal for an additional period is possible if the books or DVDs are not on reserve. You may renew your books or DVDs by telephone, per e-mail or in person, but renewal must be done before the item is overdue.
There is a fine of 0.10 Euro per day for overdue books and 0.50 Euro per day for overdue DVDs.
When you borrow from the library, you will be asked to present your student identification card.
Library and Learning Center
Monday - Thursday: 10:00 to 20:30
Friday: 10:00 to 18:00
Saturday: 14:00 to 18:00
Closed Sundays and Holidays. Hours may vary when classes are not session.
For more information contact:
Mr. Benjamin Fasching-Gray
Phone: +43 1 269 9293 4323
Textbooks and other printed materials required for Webster Vienna coursework are complementary with tuition. To collect these materials, students have to come to the Textbook Service located on the 4th floor.
Please bring your student card, the course name, and number as well as the name of the course instructor to help us make sure you get the right books.
We remind students to pick up their textbooks no later than the end of week 2 of each term.
If students drop a class, they must return the material they collected in new condition within the drop period, otherwise, their accounts will be charged with the actual costs of the books. If students withdraw after the drop period, they may keep the textbooks.
Textbooks for Online Courses
For online courses, students need to order books from a bookstore.
However, to order the book(s), we highly recommend that you chose a European bookseller
(e.g. Facultas or Kuppitsch in Austria, or whichever bookstore works with the university in your country).
An order from the US will take much longer to arrive and cost you extra because of shipping and customs.
To request reimbursement of expenditures made for textbooks in an online course, please refer to this form. Please submit the completed form to your advisor for approval after the add/drop period is over.
The Language Center offers free language-related support for students. Our goal is to assist you in becoming an independent, competent, and critical language user in your academic, professional, and personal life.
Our main activity includes individual and small-group tutoring sessions, in which we offer assistance with any aspect of expression: from reading comprehension to brainstorming, from grammar to the presentation of ideas, and from the first draft to the final revision of an assignment. While you are the expert in your respective topic, our tutors are supportive interlocutors for your ideas and will help you express them as effectively as possible. The tutors collaborate with students in a non-judgmental environment and assist in finding the best strategies and techniques for individual needs and goals. Please see here for more information on our tutoring services.
For the time being, the Language Center offers remote tutoring on Zoom. To schedule an appointment, please:
Sign up on SuperSaas and reserve a spot for your preferred time. You can find your Zoom meeting either on the Language Center’s Canvas course or you can request a Zoom link via e-mail shortly before your scheduled meeting.
For any questions, please e-mail us at language.center[at]webster.ac.at.
Language Center Staff
Assistant Professor of Second Language Studies
Language Center Coordinator
Language Center Tutor
Dr. Hano Pipic, PhD
Language Center Tutor
Barbara Katharina Reschenhofer, MA
Language Center Tutor
Mag. Miriam Mayrhofer (on leave)
Language Center Tutor
We don't want to leave Webster Vienna students hanging when they hit a snag in their math or stats courses, and that's why the Quant Center exists. So, if you need help, you're not alone! From Fall 2019, students seeking mathematics or statistics guidance may approach any of the faculty members listed in the table below during their office hours. The method of instruction may be affected by regulations put in place in response to the current COVID-19 pandemic (e.g. meetings may take place via Zoom).
What To Expect
You can approach a Quant Center faculty member if you...
- are having trouble understanding a math or statistics assignment.
- are looking for guidance or study tips for an upcoming math or statistics exam.
- have a math or statistics question related to your thesis project or research. (See "Areas of Expertise" in the table below)
Quant Center Faculty Members
Faculty listed below are available for appointments. Please schedule your appointment per email directly with the faculty.
||Areas of Expertise (Research Methodology)|
|Dr. Nikolaos Antonakakis||
|Dr. Meng Chen||
|Dr. Ronald Hochreiter||
|Dr. Marc Mehu||
|Dr. Anatoly Reshetnikov||
Founded in 1915, Webster University is committed to ensuring high-quality learning experiences that transform students for global citizenship and individual excellence. Prepare for your next step and explore our community resources.