Access the Resources and Systems You Need to Succeed
At Webster Vienna, we’re committed to delivering high-quality, transformative learning experiences, which is why we have offices and departments dedicated to providing personal and academic services to our students.
Finding the information you need, when you need it, can smooth the path from application to graduation and improve your whole University experience.
Student Services at Webster Vienna
Transcript
[Montage of footage of public areas around Vienna, exterior footage of Webster Vienna Private University (WVPU) Campus and student life activities.]
Narrator: At Webster Vienna Private University, we’re committed to delivering high-quality, transformative learning experiences. That’s why we have offices and departments dedicated to providing personalized services to our students. Finding the information you need when you need it can make your path from application to graduation smoother and improve your university experience.
[Montage of WVPU students and staff utilizing library resources to find materials, check out books and study.]
Narrator: Join some of our students as they navigate their way through Webster Vienna’s student services and library. The heart of any university is its library. Here, curious students can discover centuries of knowledge and wisdom, as well as the most up-to-date academic studies on the topics that interest them. Webster Vienna’s library offers the best of both worlds, an extensive, in-depth online library, as well as a carefully curated physical collection and personal service. Our librarian is happy to answer questions and will advise students on the best search strategies to find information they need. Students also have the opportunity to study quietly on their own or work together in groups to build connections that can last a lifetime.
[Montage of students working with Career Services staff on campus, attending networking events and participating in mentorships.]
Narrator: Whether you want to get a clearer picture of what you really want to become after graduation, are thinking about starting your own business or could use personalized career counseling support, Webster Vienna’s career services are here for you. We offer exclusive coaching sessions and support you in your job search and application process through workshops and individual counseling. We also host various events and recruiting opportunities with companies and organizations in Austria and Europe and prepare you for the hiring process with mock interviews. Through our mentoring program, we connect you with Webster Vienna alumni and are always there for an extra dose of motivation and inspiration during, and after, your studies.
[Montage of student meeting with a second year Masters in Counseling student in a one-on-one counseling session.]
Narrator: Student Counseling Services offers counseling sessions free of charge to Webster Vienna students, faculty and staff. You will work with our second year Masters in Counseling Psychology students who are closely supervised by our Psychology Department faculty. Whether you’re feeling anxious or worried, stressed about your upcoming final exams or just need some guidance in your life, student counseling is here for you.
[Montage of a student meeting with a staff member in the student resource center to review materials and find resources.]
Narrator: The Student Resource Center, also called SRC, is the place for co-curricular activities and resources for living in Austria. The SRC supports students by welcoming them to the Webster Vienna Community at New Student Orientation and guiding them throughout their journey in Vienna. The SRC offers support services for students wanting to study abroad, and helps them settle in Vienna by providing them with information and advice on housing, residence permits, insurance and other resources in Austria. The Webster Vienna LEADS program is managed by the SRC, which is actively involved in organizing events for students and the Webster Vienna community. Students, and positive student experiences, are the heart of all SRC activities.
[Montage of a student meeting with a staff member of the Language Center to review and make corrections to a written document.]
Narrator: The Language Center offers free English for Academic Purposes (EAP) support to Webster Vienna students and students who successfully enroll in our in-house English Language Preparation Program. Our goal is to help you become an independent, competent and critical language user in your academic, professional and personal life.
We offer one-to-one and small-group tutoring sessions where our tutors assist with all things EAP – from reading comprehension to critical thinking, from general grammar to presentation skills, from CV writing to interview preparation and from proofreading the first draft to the final revision of a university assignment.
Our English Language Preparation Program is specifically designed for prospective students who are looking for assistance in improving their English language skills in order to enroll in Webster Vienna’s core programs after successfully passing the IELTS exam to meet the English language requirement.
[Footage of a student with a suitcase heading toward a public transit station.]
Narrator: We look forward to meeting you and being a part of your student journey here in Vienna. See you soon!
Text on screen: Welcome Aboard!
[Webster University Logo]
Text on screen: Vienna Private University
Our Student Services
Our team in the Career Services are here to accompany you on your journey to a successful career, and fully benefit from your Webster experience.
We use many tools to help you successfully compete in the job market including, among others, individual career coaching, access to career lunches and workshops, connections to job and internship opportunities, and information and links to job search resources.
In order to best serve your interests, we cooperate with the online platform JobTeaser, a specially dedicated career service for students and the companies that want to hire them.
Once you are registered, you can access the following services:
- Search career and internship offers provided by Webster Vienna partner organizations.
- Search job and internship offers of the whole JobTeaser network.
- Schedule individual career coaching sessions.
- Sign up to attend career events, organized by WVPU and partner organizations.
- Receive career and CV writing tips through newsletters and webinars.
Personal counseling services are offered free of charge at Webster Vienna and are open to all students, staff, faculty, alumni and their families. The service provides a safe and confidential environment to discuss personal issues.
The service can also help you find adequate outside resources and provide information on psychological issues. Client confidentiality is always a priority for counseling services. We understand that privacy is essential to the success of your counseling experience.
Such accommodations are evaluated on a case-by-case basis. Students are highly encouraged to begin the process to receive accommodations as soon as possible. Please contact Learning Support Services for any questions.
Receiving Academic Accommodations
Students who wish to apply for academic accommodations must follow these steps:
- Initial Contact: Students are to request accommodations by emailing the Learning Support Services. In order to expedite the process, students are highly encouraged to include details of their relevant medical history in this initial message.
- Documentation: After the initial contact, there are two alternative paths the student may take:
- Provide documentation of an official diagnosis by a qualified medical, psychological or psychiatric professional. Students must complete the Request for Academic Accommodations form and submit it alongside all official documentation. Any official documentation must either be in English or translated into English through an official translator.
- Seek a professional assessment if the student does not have a documented diagnosis. The student can schedule an appointment with a qualified medical, psychological or psychiatric professional off campus. If you need any recommendations of professionals in Vienna, please email Learning Support Services. *Please note that the student must cover the cost for the professional assessment.
- Eligibility Evaluation: The Learning Support Services and the Reeg Academic Resource Center (ARC) at the St. Louis campus will review the documentation provided. The Learning Support Services will then write and submit a formal recommendation to the Vienna campus director for approval.
- Notification Process: The Learning Support Services inform the student if their application for academic
accommodations was approved. If the student receives academic accommodations, they
must then:
- Complete the “Release of Information Form.”
- Inform their instructors when they wishes to use the academic accommodations. After receiving the completed “Release of Information Form,” the Learning Support Services will contact the student’s academic advisor and instructors of their approved academic accommodations. However, the student retains the right to choose whether and when they wishes to utilize them.
Please email Learning Support Services for any questions, concerns or feedback.
At the beginning of each semester all students registered for courses during that semester will receive a documentation package, including Certificate of Enrollment, “Studienblatt” and Proof of Performance. There are no charges for this package as this is included in the tuition.
Graduating students requesting a Graduation Attestation document will receive it free of charge. Graduation Attestation, WVPU diploma and WVPU diploma supplement are included in the graduation fee.
If a student needs any of the above documents issued again, they can request it using the request form (Word). Copies of the official documents will be issued against a fee, as per the list below.
Price List for Documents
| Type of Document | Fee |
| Proof of performance (copy) | 25 euros |
| Graduation attestation (copy) | 25 euros |
| Diploma (copy) | 50 euros |
| Diploma supplement | 50 euros |
| Verification of copies | 25 euros |
| Miscellaneous | 25 euros |
Please submit your request via email to Petra Bocus-Thurn or in person at the front desk and make the payment to the below bank account. Upon receipt of payment and if there is no hold on your student account, we will then issue the requested document.
Requests for official transcripts should be sent to the Office of Registrar at the main campus in St. Louis.
Academic Support Services
Academic Advising
With a variety of courses and degree options to choose from, planning your academic future can be a challenge. To help you get the most out of your degree, an academic advisor will provide guidance throughout your entire program of study. Your academic advisor will be able to assist you with degree planning, registration, course selection, the thesis process and can direct you to the right resource for any additional inquiries.
Please keep in mind that your academic advisor will NOT be able to help you with the following non-academic concerns:
- Financial matters: please email Anna-Maria Markouli.
- Transcripts for transfer credits (both graduate and undergraduate) from other institutions must be processed through emailing the Admissions Department.
- Certificates of Enrollment along with other official WVPU documents. These documents can be collected at the front desk. For a full list of documents and associated costs, please see the WVPU Official Documents section on this page.
- Questions regarding visas (initial application and renewals), health insurance, study abroad and housing should be directed to the Student Resource Center.
- For questions concerning your professional development: please see Career Services or your faculty mentor.
- For issues of a personal nature: please email Counseling Services to make an appointment.
- For special academic accommodations: please contact Learning Support Services (see information above).
- To audit a class, please review our policy and complete your registration form.
Course Registration (requires login)
Registration Weeks and Add/Drop and Withdrawal Deadlines
Thesis
Our Connections portal (requires login) includes information, forms and guidelines for your undergraduate or graduate thesis:
- Business and Management Department: Graduate (requires login) and Undergraduate (requires login)
- International Relations Department: Graduate (requires login) and Undergraduate (requires login)
- Psychology Department: Graduate (requires login) and Undergraduate (requires login)
- Media Communications Department: Senior Thesis (requires login) and Portfolio Review (requires login)
Faculty Mentors
As a student, you have the privilege to choose a faculty mentor from among our employed faculty who aligns with your interests and career goals. Although it's optional, we strongly encourage you to seize this opportunity to gain insights from a professional in your chosen field.
The knowledge and experience of your faculty mentor can help you in your career planning, further education strategies and in addressing inquiries related to your research or academic direction. You can count on them for advice and guidance throughout your academic journey.
To make the most of this relationship, we suggest that you meet with your faculty mentor at least once a semester. These meetings can foster a deeper understanding of your subject matter and open doors to opportunities outside of the classroom, paving the way for a fruitful academic experience and a successful career.
As a student, you have access to:
- 15,000 books.
- Over 200 databases including all major academic journals.
- Document delivery service.
- Over 200,000 e-books.
- International English Language news magazines.
- 14 computer stations.
- Three project rooms for group work.
- One printer/copier/scanner for student use.
- Private study carrels and comfortable benches.
- Wireless internet access throughout the whole building.
- Personal attention, reference services and research consultations.
Opening Hours
Monday – Thursday: 10 a.m. to 8:30 p.m.
Friday: 10 a.m. to 5 p.m.
Closed Saturdays, Sundays and Holidays. Hours may vary when classes are not in session.
For more information please check our Connections site (requires login) or contact:
Mr. Benjamin Fasching-Gray
Librarian
benjamin.fasching-gray@webster.ac.at
Phone: +43 1 269 9293 4323
Textbooks and other printed materials required for Webster Vienna coursework are complementary with tuition. To collect these materials, students have to come to Textbook Services located on the 4th floor.
Please bring your student card, the course name and number as well as the name of the course instructor to help us make sure you get the right books. We remind students to pick up their textbooks no later than the end of week 2 of each term.
If students drop a class, they must return the material they collected in new condition within the drop period, otherwise, their accounts will be charged with the actual costs of the books. If students withdraw after the drop period, they may keep the textbooks.
Textbooks for Online Courses
For online courses, students need to order books from a bookstore.
To find out which book(s) you need for your course, visit the official St. Louis bookstore. For more support with online classes and materials, please contact Webster University Online.
However, to order the book(s), we highly recommend that you chose a European bookseller (e.g., Facultas or Kuppitsch in Austria, or whichever bookstore works with the university in your country). An order from the U.S. will take much longer to arrive and cost you extra because of shipping and customs.
To request reimbursement of expenditures made for textbooks in an online course, please submit the completed form (Excel file) to your advisor for approval after the add/drop period is over.
The Language Center (requires login) offers the following academic support services for all Webster University students:
- One-on-one tutoring and workshops online and in person
- Comprehensive writing support providing feedback on:
- Developing ideas and details
- Clarifying and supporting your argument
- Organization, style and grammatical choices
- Formatting and citation conventions
- Feedback for class and professional presentations
- Feedback on professional writing such as cover letters, CVs and graduate school application essays
- Student success strategies such as time management skills
If you have questions, please email the Language Center.
To book tutoring sessions, check our availabilities or email us (see below).
We look forward to welcoming you at the Language Center!
Language Center Staff
If you need help, you're not alone! Students seeking mathematics or statistics guidance may approach any of the faculty members that are part of the Methods and Quant Center.
What To Expect
You can approach a Methods and Quant Center faculty member if you:
- Are having trouble understanding a math or statistics assignment
- Are looking for guidance or study tips for an upcoming math or statistics exam
- Have a math or statistics question related to your thesis project or research (See "Areas of Expertise" by following the link below)
See the full list of faculty members and their expertise on the Connections site (requires login).
The Language Center
Our Language Center, located in campus room 3.08, is dedicated to the development of linguistic proficiency and literacy in academic, professional and personal contexts.
It supports students at each stage of their language and academic literacy development, enabling them to become independent, competent and critical language users.
Learn More
Founded in 1915, Webster is an independent nonprofit university with students studying at campus locations in North America, Europe and Asia, and in a robust online learning environment. With its main campus in St. Louis, Missouri, USA, Webster University’s network of faculty, staff, students and alumni forge powerful bonds with each other and their communities around the globe. The University is committed to engaged learning experiences and empowering our students to become catalysts for change. Prepare for your next step and explore our community resources.