Opening Hours / Key Cards

Our new location and facility requires us to re-evaluate the security needs of the institution in terms of allowing access to the building outside of regular operating hours. We have also taken into consideration our budget for building security and labor law regulations as they may affect this matter. With these factors in mind we have developed the following policy of building access for faculty and staff. This access policy will be programmed into your key card (NOTE: If you haven’t already received your key card please see the Receptionist at the main entrance or contact facility@webster.ac.at).

The regular operating hours of Webster in the Palais Wenkheim are as follows:

Summer 2020 Opening Hours (beginning July 1, 2020):

Monday – Thursday 9:00am -5:00pm | Friday 9:00am – 3:00pm |

WVPU is closed to the public from July 27 – August 7. Limited online services will still be available.

Faculty and staff are allowed in the building during these times; and the parking garage will be available to those who have rented parking spaces during these times. For more information about reserving a parking space please contact facility@webster.ac.at.

Staff have to follow the specifications of the Flex-time-Agreement or the hours set forth in their employee contracts.

1. In addition, Faculty & staff will have access to the building Monday through Friday, 8 am to 10 pm all year round EXCEPT during our summer two-week Betriebsurlaub and all public holidays (+Dec.24 & 31).

2. Further, we will allow faculty and staff on all-in contracts to access the building on the weekends from 8 am to 6 pm, via the side entrance only (entrance to building ends at 6 pm, exit by 6:30 pm). The parking garage will be available on Saturdays (when we have an afternoon security person) but not on Sundays.

3. Webster is closed on all Austrian public holidays (no matter what day of the week they occur) and there will be NO access to the building for anyone on these days.

4. During the two-week summer Betriebsurlaub and public holidays (+ Dec. 24 & 31) there will be no access to the building for anyone.

Exceptions to the above will be considered when they meet an institutional (i.e. not a personal) need (e.g. University-sponsored events).

Normal Operating Hours

Opening hours:

  • Mondays-Fridays 08:00 am - 10:00pm
  • Saturdays 01:30pm - 06:00 p.m.

Front desk service hours:

  • Mondays-Thursdays 08:30 am - 06:00 pm
  • Fridays 08:30 am - 03:00 pm


  • Mondays-Thursdays 06:00 pm - 10:00 pm
  • Fridays 03:00 pm - 10:00 pm
  • Saturdays 01:30 pm - 06:00 pm


Palais Wenkheim is very close to the U-Bahnstation Nestroyplatz. For those who prefer their own car, there are limited car parking slots available for visitors and adjuncts. Please read the Parking Rules if you want to park in our garage. For details on the allocation of fixed parking spaces please contact facility@webster.ac.at

Faculty Mailboxes

Faculty mailboxes are located near the Reception desk at the main entrance. In addition to the e-mail communication, your mailbox will be used for all communications from staff members, so please check it before each class session.

Where To Print Scan and Copy

The new “Follow-You” is a similar printing system like the old Follow-Me but with advanced features and the same procedure with your personal card. (NOTE: If you haven’t already received your key card please see the Receptionist at the main entrance or contact facility@webster.ac.at).

W-Lan on Campus

Wireless Lan (W-Lan) is available throughout the whole building.

IT Support

In case you need technical support in the classroom, please contact WUV IT Department:

Room 0.5 (ground floor);
Campus extension number 4400;
Email: it-support@webster.ac.at;
Service hours: 8:00 a.m. – 7:00 p.m. every working day.

Climate Control

Every office and classroom has got a heating and cooling system. The panel that is situated on the side of the door gives you LIMITED possibility to control the temperature of the room. Some rooms have radiators to control the heat, other have combined devices. Please note that in order to have air exchange in your office the climate control needs to be set to "on". In the summer months please do NOT turn off the control panel every evening. The building has a centralized system and reduces the heat/cooling outside of office hours automatically. During the heating period (outside temperatures below 14 degrees C) no cooling is possible - only the air exchange is working.


Our campus accommodates multiple kitchen areas. Every floor except the 4th floor has a kitchen area, where you can find a fridge, dishwasher, sink and a coffee machine. Coffee, tea and water supplies are for staff and faculty only. In the student lounge on the ground floor you can find a Café+Co coffee machine and a soft drinks vending machine. Tokens for a discounted price and cashless payment are available available at the front desk. (€ 5 cash – will be returned when token is handed back) The token is working on all Café+Co vending machines in Austria.

Free coffee for students is available at the Business and Management department kitchen area on 1st floor.

Room Reservations / Classroom Changes

In case you would like to use classroom space for anything other than your regularly scheduled class (e.g. a special event, meeting with more than coffee/tea/water, etc.) please fill out the Room Reservation Form in a timely manner (see our deadlines below) Please note that instructors are responsible for informing their class of the assigned room in cases of rescheduled classes or special room requests. If you want to change the classroom you were originally assigned to please use the makeup class form.

Deadlines for room reservations

Confirmation of the request: 2 working days (checking if the room is available).

Request with catering: 15 working days in advance.

Request without catering (or just coffee): 4 working days in advance.

Conferences, gala dinners, external parties: it is necessary to schedule an appointment with the Event Officer.