Opening Hours / Key Cards

Our new location and facility requires us to re-evaluate the security needs of the institution in terms of allowing access to the building outside of regular operating hours. We have also taken into consideration our budget for building security and labor law regulations as they may affect this matter.  With these factors in mind we have developed the following policy of building access for faculty and staff:

Vienna Campus Access Policy

Building Accessibility Policy (coming soon)

This access policy will be programmed into your key card (NOTE: If you haven’t already received your key card please see the Receptionist at the main entrance or contact facility@webster.ac.at.

 All salaried employees will have access to the building Monday all year round outside the opening hours via the side entrance. Staff have to follow the specifications of the Flex-time-Agreement or the hours set forth in their employee contracts.

The regular operating hours of Webster in the Palais Wenkheim are as follows:

Monday-Friday, 8 am to 10 pm  (entrance to building ends at 10 pm, exit by 10:30 pm)

Saturday, 2 pm to 6 pm  (entrance to building ends at 6 pm, exit by 6:30 pm)

Students, and adjuncts are allowed in the building during these times; and the parking garage will be available to visitors and adjuncts. Exceptions to the above will be considered when they meet an institutional (i.e. not a personal) need (e.g. University-sponsored events).

Webster is closed on all Austrian public holidays (no matter what day of the week they occur). 



In order to further enhance the physical building security, additional security personnel has been contracted for porter services at the front desk/main entrance. This added function will mainly serve as a support to enforcement of our access and smoking policies. The regular working hours of the porter are:

Mondays – Thursdays: 6pm-10:00pm
Fridays: 3:00pm-10:00pm
Saturdays 1:30pm-6:00pm
With this additional outsourced service, we can now close the gap between the front desk hours and the official opening hours of the building. This new service starts started on June 1st.


Palais Wenkheim is very close to the U-Bahnstation Nestroyplatz. For those who prefer their own car there are limited car parking slots available for visitors and adjuncts. Please read the Parking Policy and Parking Rules for details on allocation of parking spaces.

Faculty Mailboxes

Faculty mailboxes are located near the Reception desk at the main entrance. In addition to the e-mail communication, your mailbox will be used for all communications from staff members, so please check it before each class session.

Where To Print Scan and Copy

The new “Follow-You” is a similar printing system like the old Follow-Me but with advanced features and the same procedure with your personal card. (NOTE: If you haven’t already received your key card please see the Receptionist at the main entrance or contact facility@webster.ac.at).

W-Lan on Campus

Wireless Lan (W-Lan) is available throughout the whole building.

IT Support

In case you need technical support in the classroom, please contact WUV IT Department:

Room 0.5 (ground floor);
Campus extension number 4400;
Email: it-support@webster.ac.at;
Service hours: 8:00 a.m. – 7:00 p.m. every working day.

Climate Control

Every office and classroom has got a heating and cooling system. The panel that is situated on the side of the door gives you LIMITED possibility to control the temperature of the room. Some rooms have radiators to control the heat, other have combined devices. Please note that in order to have air exchange  in your office the climate control needs to be set to "on". In the summer months please do NOT turn off the control panel every evening. The building has a centralized system and reduces the heat/cooling outside of office hours automatically. During the heating period (outside temperatures below 14 degrees C) no cooling is possible - only the air exchange is working.


The new campus accommodates multiple kitchen areas. Every floor except the 4th floor has a kitchen area, where you can find a fridge, dishwasher, sink and a coffee machine. On the 2nd floor there are vending machines which provide cold drinks, coffee and snacks. In the student lounge on the ground floor there is a Starbucks coffee corner served at a discounted price.

Room Reservations / Classroom Changes

In case you would like to use classroom space for anything other than your regularly scheduled class (e.g. a special event, meeting with more than coffee/tea/water, etc.) please fill out the Room Reservation Form and submit it to facility@webster.ac.at  in a timely manner (at least 3 days in advance). Please note that instructors are responsible for informing their class of the assigned room in cases of rescheduled classes or special room requests. If you want to change the classroom you were originally assigned to please use the makeup class form.